It is the responsibility of the customer to read through all the information on the Booking Confirmation and to check that all the details are correct.
To confirm a booking Creative Tours and Events (CTE) requires the requested 25% of full booking cost as a non-refundable deposit amount. Once the deposit has been received CTE will issue a booking confirmation. At this time customers are subject to the following CTE Hire terms & conditions.
Any amendments to your booking after confirmation can only be accepted subject to availability. CTE reserves the right to charge an amendment fee for any such event. The deposit is non-refundable but can be used as credit towards a change of booking subject to availability.
If you need to cancel your tour for any reason, please contact us as soon as possible. Our cancellation and refund policy is as follows:
If you cancel your booking:
Between 0 (day of tour) and 14 days before the tour – no refund
Between 15 and 30 days before the tour – 50% of the tour price paid per person
More than 30 days before the tour – 100% of the tour price (less non-refundable booking deposit)
Please note the deposit is non-refundable.
CTE reserves the right to change or cancel any bookings. If we cancel a tour, we will endeavour to do one of the following: Re-book you for another date or tour (subject to availability), transfer your booking to another person, and as a last resort refund your payment.
COVID POLICY: If the Queensland Government forces our business to close and stops our tours from proceeding, then we will offer a full refund less the non-refundable booking fee. This booking fee will be issued as a credit and is transferrable to alternative booking. If however you choose to cancel your booking while we can operate tours you will be subject to the standard cancellation policy.
In the event of credit card payments, CTE will charge an additional fee of 2% of the value of the booking. CTE regrets that we are unable to take payment via American Express.
If the vehicle is damaged or soiled as a result of passenger actions, a clean-up fee of a minimum of $200 will be payable and/or the full cost of the damage will be charged to the person who made the booking.
CTE requires a non-refundable deposit of 25% of the tour cost to confirm a reservation. The balance is payable in full no later than 28 days prior to the date of travel.
Should your private event with CTE not run to schedule, and extra hours are required, CTE reserves the right to charge an extension fee, in addition to the cost of the extended charter service.
Food and beverage cannot be consumed on CTE transport without prior approval. Should you wish to consume food and beverage on a CTE vehicle, a premium will be included in the price to cover professional cleaning costs.
Seat belts are compulsory, and CTE has the right to refuse travel if they are not worn.
Smoking is not permitted on CTE transport.
CTE has the right to terminate the charter or refuse travel to passengers who are:
CTE will always endeavour to get customers to their destinations on time, however, are not liable for delays subject to unforeseen circumstances, for example heavy road traffic or extreme weather conditions.
Our itinerary is subject to change based on venue bookings, closures, events or last-minute decisions. Whilst these changes are rare, we do reserve the right to make them, but will also ensure you receive the same inclusions.
CTE works closely with other high-quality charter services. From time to time the vehicle provided will be that of another company. Should this be the case with your booking please rest assured that all the vehicles we use meet our high safety and respectability standards.
Highly recommend Creative Tours. Had an amazing day exploring local brewery's around the Sunshine Coast that I didn't know existed. Josh was great fun and so well organised. Highly recommend.
Ellie WhittakerGreat tour, customised to suit our Team. We had a private group of 30 for our company social club - everyone raved about what a great day out it was.... read more
Sarah LovedayA thorough enjoyable day with the team from Creative Tours. We were unsure what to expect, and it more than exceeded our expectations. The 4 venues on the Noosa Drinks... read more
Hilary PLesterAMAZING
Dalyn LOur tour guide Dave is the best! We had so many great beers and the venue were beautiful!
monica coppardA very enjoyable day. Lovely to be driven around to some great breweries and distilleries and seeing some places on the Sunny Coast that I wouldn’t otherwise have gone to
Simone KayeWhat a fantastic day! Plenty of laughs, fun and high vibes. Thankyou sooo much!
Sarah BurdonGreat day, lots of fun, would recommend
Lynn ParisThe best winery tour I’ve ever been on. Zoe was so helpful and a lot of fun. Would definitely recommend going on this tour. Huge success.
Julia JoyceWe booked the tour for 9 of us on a girls/Mum break weekend and it did not disappoint. It was all really easy to book & on the day Zoe... read more
Kim HSuch a great day! Our bus driver Michael was awesome! We would definitely do another brewery tour!
Ambien WoodsHad a great day with Dave (our driver) collecting us from Noosa then starting up at Cooroy's Twenty 20 distillery, Brian was fantastic explaining his award winning process of Gin... read more
David FersztLove it Matt is the best your guide and driver
Jasmine Johnson FraserWas absolutely fantastic didn’t have to lift a finger all day and found out heaps about wine, beer and spirits. loved the little niche areas through the beautiful hinterland that... read more
Dom HayesHad a wonderful time visiting the different Vineyards and Brewery’s in the Sunshine Coast hinterland. What topped it off was our brilliant tour guide Jeremy who is a local and... read more
David WeedyWe organised a private tour recently for 4 of us as part of a team meeting. We had a great afternoon/evening and would recommend it.
Kylie ChandlerOk…I cannot say ENOUGH good things about creative tours in general. They have been amazing, 12/10 from the very beginning to the very end. Staff have been exceptional from Deb... read more
Kaneisha GuntonWe had a blast. Our guide Mat was awesome and knew so much about the area, beers and the wines.
Matthew StoneWhat a great business. I've had the pleasure of going on a number of tours with Josh over the past few months, and each one has been extremely well... read more
David BoxAmazing experience from the creative tours gang! Great crew on board and awesome behind the scenes tour.
Ben YoungThe Noosa Brewery tour was outstanding! Zoe was a wonderful guide, very knowledgable and flexible with pick-up and drop-off locations. Great selection of breweries, with Boiling Pot being a huge... read more
Craig WilliamsDeb from Creative Tours was such a wonderful host for our Christmas Party. We absolutely loved the combination of being able to experience The Farm (and the cute pups), learning... read more
Hayley PetersFabulously curated tour that I would highly recommend. A quality experience all the way from booking though to receipt of photos afterwards. There is an obvious care factor in the... read more
Charlie RoachJosh led our tour of the Sunshine Coast and he was a great guide with lots of local knowledge and good fun along the way. Each place we visited we... read more
Maddie GrieveIs a great way to explore some of the breweries around Noosa and the included lunch was great.
Marcus JewellGreat day. Marek was as good as you could get. Friendly, funny and knew his job. Thanks for the day Marek.
Bruce BaldwinMy wife and I had our 2nd year anniversary with creative tours and loved every minute. Great company and lots of knowledge shared, beautiful scenery and would highly recommend for... read more
AJ MurrayWe had a fantastic time on the "brewery tours at dark" our tour guide (Jeremy) was full of knowledge about each brewery we went to and even was able to... read more
Divaan IrelandVery fun day out for my birthday. Friendly, informative and fun guide. Great locations and plenty of grog! Everyone on the tour got into the ‘spirit’ and we all had... read more
Kevin MurphyThis was such a great experience. I’ve never done a wine tour before but I couldn’t picture it going anymore perfectly. My friends and I enjoyed the variety of drinks,... read more
haidee stevens
